Toy vehicles, balloons, summer

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FREQUENTLY ASKED QUESTIONS

Faq’s

What logistics services does your company primarily provide? Do you focus on specific markets?

We are a professional logistics service provider offering integrated cross-border supply chain solutions. Our core services include international freight forwarding, warehousing management (with warehouses in China, Russia, and Central Asia), customs clearance, local delivery in Russia and the CIS countries, and related trade finance services. Since our establishment in 2014, we have focused on the Russian and CIS markets, operating 16 directly-managed branches in the region. We possess a deep understanding of local customs policies and market environments, enabling us to provide efficient, compliant, and customized door-to-door logistics services.
What are the timelines and transportation methods for shipping my goods from China (e.g., Yiwu) to major Russian cities?

Delivery time depends on your chosen mode of transport and destination. We offer a variety of options:
Rail Transport: Cost-effective, from major stations in China to destinations like Moscow, with a typical delivery time of approximately 15-25 days.
Road Transport: Flexible and fast, suitable for small to medium-sized shipments, with a delivery time of approximately 10-20 days.
Air Freight: The fastest option, suitable for high-value or urgent goods, with a typical delivery time of 3-7 days.
We will recommend and customize the optimal transport combination plan based on your cargo characteristics, budget, and time requirements, ensuring full visibility and control through our self-operated network.
What assistance can your company provide regarding customs clearance and tax issues?

Customs clearance is a crucial link in cross-border logistics and our core expertise. We offer:
Professional Customs Clearance Services: We have localized teams in Russia and major CIS countries, familiar with the latest regulations, and can efficiently handle import and export customs declarations, document preparation, and tax calculations.
Compliance Consulting and Risk Mitigation: We provide clients with professional advice in advance regarding commodity classification, customs duties, and taxes (such as VAT), helping you plan rationally and avoid potential customs clearance delays or penalties.
Integrated Solutions: Combining our warehousing and distribution network, we provide a "one-stop" service. Goods go directly to our local warehouse after customs clearance and are quickly delivered, ensuring a worry-free experience.